Terms & Conditions

Welcome to 999dg, Bangladesh's trusted online gaming platform. These Terms & Conditions govern your use of all products and services available at 999dg, including cricket betting, live casino, slots, crash games, and all related features. By creating an account or placing a wager, you confirm that you have read, understood, and accepted these terms in their entirety.

999dg reserves the right to update, modify, or replace any part of these Terms & Conditions at any time. Changes take effect immediately upon publication on the site. It is your responsibility to check this page periodically for updates. Continued use of the 999dg platform following the posting of any changes constitutes acceptance of those changes.

Key Policy Areas

1. Eligibility and Age Requirements

Access to 999dg and participation in any of our gaming products is strictly restricted to individuals who meet all of the following criteria. 999dg enforces a minimum age policy of 21 years in compliance with responsible gaming best practices for the Bangladesh market.

• You must be at least 21 years of age (21+ only) at the time of registration and throughout all use of the platform.
• You must be a natural person and may not register or use 999dg on behalf of a corporation, partnership, or any other legal entity.
• You must have full legal capacity to enter into binding agreements under the laws applicable to your place of residence.
• Only one account per person is permitted. Duplicate accounts may result in suspension of all associated funds and immediate termination.

2. Account Registration and Security

To access 999dg's full range of gaming services — including cricket betting on the Bangladesh Premier League (BPL), IPL, and T20 World Cup fixtures, live casino tables, and slots from providers such as Pragmatic Play — you must complete the account registration process.

Account Accuracy

You agree to provide accurate, current, and complete information during registration. 999dg may request identity documentation at any time for the purposes of KYC (Know Your Customer) compliance. Providing false information is grounds for immediate account closure without refund.

• You are solely responsible for maintaining the confidentiality of your login credentials and password.
• You must notify 999dg support immediately if you suspect any unauthorised access to your account.
• 999dg cannot be held liable for losses resulting from unauthorised access where the account holder failed to secure their credentials.

Account Suspension and Closure

999dg reserves the right to suspend, restrict, or permanently close any account at its sole discretion, including in cases of suspected fraud, rule violations, chargebacks, or failure to meet KYC requirements. Any remaining balance in a closed account will be reviewed on a case-by-case basis; balances derived from fraudulent activity will be forfeited.

3. Deposits, Withdrawals, and Payments

999dg supports a range of payment methods tailored for players based in Bangladesh, including bKash, Nagad, Rocket, Upay, and major bank transfers. All monetary amounts on this platform are processed in Bangladeshi Taka (BDT / ৳). Players are responsible for any fees charged by their payment provider.

Deposit Rules

All deposits are credited to your 999dg account in real time, subject to network confirmation. The following conditions apply:

• Minimum single deposit: ৳500. Maximum single deposit limits may apply based on your account tier and payment method.
• Deposits made from third-party accounts not belonging to the registered player are prohibited and may be reversed.
• 999dg does not charge deposit processing fees, but your mobile banking provider (e.g. bKash, Nagad) may levy their standard transaction charges.

Withdrawal Rules

Withdrawal requests are processed within 2 hours during business hours (Bangladesh Standard Time, UTC+6), subject to completion of identity verification. The following conditions apply to all withdrawals:

• Minimum withdrawal amount: ৳500. Requests below this threshold will not be processed.
• Withdrawals will only be sent to a payment method registered in your own name that matches your verified 999dg account identity.
• Any active wagering requirement (rollover) attached to a bonus must be fully completed before withdrawal of the bonus funds is permitted.

4. Bonuses, Promotions, and Wagering Requirements

999dg offers a range of bonuses and promotions, including welcome bonuses, reload offers, free spins on selected slots, and seasonal promotions tied to Bangladesh cricket events such as the BPL, IPL, and T20 World Cup. All bonus offers are subject to the following general terms, in addition to any specific conditions stated at the point of offer:

• Bonuses are non-transferable and may not be exchanged for cash except through the applicable wagering requirement (rollover) process.
• Wagering requirements must be met within the validity window specified for each promotion. Expired bonuses are forfeited automatically.
• 999dg reserves the right to withdraw, amend, or cancel any promotion at any time without prior notice if there is evidence of abuse, technical error, or breach of these terms.
• Bonus abuse, including but not limited to creating multiple accounts to claim the same offer, will result in forfeiture of all bonuses and potential permanent account ban.

5. Fair Play, Fraud Prevention, and Prohibited Conduct

999dg operates with a strict commitment to fair play across all gaming verticals. Our games use certified RNG (Random Number Generator) technology from licensed providers, and our sports betting markets are independently verified for integrity. The following conduct is strictly prohibited on the 999dg platform:

• Using automated software, bots, AI tools, or any script that provides an unfair competitive advantage or circumvents platform security mechanisms.
• Collusion with other players, match-fixing, or any form of coordinated play designed to defraud the platform or other participants.
• Attempting to exploit technical bugs, glitches, or errors in games or payment systems for financial gain. Any funds obtained through such exploitation will be reversed.

6. Intellectual Property

All content on the 999dg platform — including but not limited to game graphics, platform design, written content, trademarks, logos, and software code — is the exclusive intellectual property of 999dg or its licensed content partners. Nothing in these Terms & Conditions grants you any ownership right or licence to reproduce, distribute, modify, or commercially exploit any part of the 999dg platform.

You are granted a limited, non-exclusive, non-transferable licence solely to access and use the 999dg platform for personal entertainment purposes. Any unauthorised use of 999dg's intellectual property may result in legal action.

7. Limitation of Liability

To the fullest extent permitted by applicable law, 999dg and its affiliates, directors, employees, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the 999dg platform. This includes, without limitation, loss of profits, loss of data, or loss of goodwill.

999dg does not guarantee uninterrupted, error-free access to the platform. Scheduled maintenance, technical faults, or events beyond our reasonable control (including internet outages or third-party payment provider disruptions) may cause temporary service interruptions. 999dg accepts no liability for losses arising directly from such service interruptions.

8. Privacy and Data Protection

Your privacy is important to 999dg. The collection, storage, and use of your personal data is governed by our Privacy Policy, which forms an integral part of these Terms & Conditions. By registering an account, you consent to the processing of your personal information in accordance with our Privacy Policy. We use industry-standard SSL encryption to protect all data transmitted between your device and our servers.

9. Responsible Gaming Commitment

999dg is firmly committed to promoting responsible gaming for all players in Bangladesh. We understand that for a small number of players, gambling can become harmful. We provide the following tools and resources to help you stay in control:

• Deposit limits: set daily, weekly, or monthly caps on your deposits to keep spending within your personal budget.
• Self-exclusion: request a temporary or permanent self-exclusion from the platform at any time by contacting our support team at [email protected].
• Reality check reminders: optional session duration alerts to help you monitor time spent playing on 999dg.

10. Amendments to Terms

999dg reserves the right to update or amend these Terms & Conditions at any time. We will notify registered users of material changes via email or a noticedisplayed on the platform. Continued use of 999dg following the effective date of any amendment constitutes your acceptance of the revised terms.

The most current version of these Terms & Conditions is always available on this page. We recommend bookmarking this page and reviewing it periodically, especially before participating in any new promotion or feature on 999dg.

11. Governing Law and Dispute Resolution

These Terms & Conditions and your use of the 999dg platform are governed by applicable law. In the event of any dispute arising from your use of 999dg, we encourage you to contact our support team in the first instance at [email protected]. Our team aims to resolve all disputes fairly and within 5 business days. Where a resolution cannot be reached internally, disputes may be referred to an independent arbitration process. 999dg's decision on matters of platform integrity, account security, and bonus eligibility shall be final.

12. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the 999dg support team. We are available 24/7 and aim to respond to all enquiries within 2 hours.

Email: [email protected] | Live Chat: available directly on the 999dg platform, 24 hours a day, 7 days a week.